Our Executive Team2019-10-21T17:08:15-08:00

Our Executive Team

Meet Our Executive Team

Art Forster, President & CEO

Art provides strategic planning and operational support to the group of companies and strives to make any one of the Forster Group of companies an “Employer of Choice” for quality, dedicated hospitality and health care professionals. Art brings over 30 years’ experience in the industry having successfully led and managed food service, housekeeping, and maintenance services in long term care, airports, hotels, restaurants, corrections and post-secondary food services. For 15 years, Art worked as the VP of “Forster’s” operations, one of the largest and most respected contract service providers in B.C. Following the sale of Forster Food Services in 1995, he became an instructor for the Hospitality Management Program at CompuCollege, and then the Foods Coordinator for the Coquitlam School district #43 where he was responsible for food service for all the schools in the district from 1998 – 2003.

Art is a graduate of the Hospitality Management Program from Ryerson Polytechnical Institute in Toronto, Ontario. He also completed the Provincial Instructors’ Diploma Program and a Diploma in Adult Education from Vancouver Community College.

Pro Admin Yasser Barsoum

Yasser Barsoum, Executive Vice President

After 15 years working for large multi-national companies, Yasser Barsoum arrived in Canada looking for a position in a dynamic and growing organization where he could make a significant difference. Hired by company principals as a Financial Controller for a group of businesses with great promise, he knew very quickly he had arrived at the right place. These affiliated businesses had a solid hold in the health care industry and presented a huge growth opportunity. Over the past decade it has proven a progressive and exciting place to work and now employs over 3,000 people.

Now Executive Vice President, Yasser has been a critical player in the development and success of the group of companies. With new challenges every day and the flexibility to expand his expertise and impact, the growth of the businesses has marched hand in hand with his own. Moreover, this group of businesses operates from an overriding workplace philosophy of which he is proud to be a part.

Yasser is a Certified Management Accountant (CMA) and Certified General Accountant (CGA), and holds a Bachelor of Commerce (B Comm). Before immigrating to Canada, Yasser worked for Heineken International in Holland as Associate Director, Accounts and Controls. Prior, he was Assistant Finance Manager at Orix Leasing and General Accountant at Hughes Inteq (Petroleum). Yasser began his career in 1991 with KPMG in the tax department.

Pro Admin Paul Woodhouse

Paul Woodhouse, Vice President Strategy & Business Development

As the Vice President Strategy & Business Development, Paul’s role is overseeing all aspects of the organization, seeking business opportunities and working with clients to develop strong and cohesive partnerships.

Paul has been in the long- term care industry for over seventeen years, completing his Business Administration Diploma from BCIT in 1994. Paul furthered his health care education by completing the Health Care Administration Program at the University of Saskatchewan in 2000. Paul’s health care experience ranges from Director of Support Services, to Administrator in long -term care facilities overseeing all aspects of Operations within a seniors community. Paul also has Project Management experience overseeing the construction, development, and opening of two 220+ campus’ for seniors living catering to all lifestyles; independent living, assisted living and complex care.

Paul has hands on experience in Accreditation, developing and reviewing Key Indicators, C.Q.I initiatives and various labour related arbitrations and mediations. Paul has also developed various Risk Management Programs including, but not limited to, Disaster Planning and Occupational Health and Safety Programs.

Fern Fragoso, Executive Assistant and Administration Manager

Fern Fragoso has been with Pro Administration Services since September 2017. She brings to her role as Executive Assistant to the Executive VP and Administration Manager, over 30 years’ experience and training in business administration, financial, and marketing support. Fern worked her way up the corporate ladder to VP of Administration with her previous employer of 30 years where she grew her knowledge in the management and growth of the administrative function. With the implementation of all administration departments including accounting, payroll, I. T., internal credit, membership accounts & services, and records management, Fern brings a well-rounded skill set to Pro Administration.

Fern firmly believes that the Operational function of any company is only as great as the Administrative support behind it. This is what drives her determination to provide support beyond compare and encourage the same amongst her peers.

Tanya Tortorella, Manager of Human Resources & Benefits

Tanya has been with Pro Administration since 2013. Tanya has held multiple roles as she has grown within Pro Administration Services Inc., including Human Resources Generalist, Sr. Human Resources Business Partner and currently the Manager of Human Resources and Benefits for the entire Group of Companies.

In her role, Tanya oversees the Human Resources and Benefits team. This includes managing functions such as, but not limited to, hiring, training, labour relations, performance management, investigations, and employee engagement.

Prior to joining Pro Administration, Tanya worked in many different industries, including Accounting and Manufacturing. Tanya maintains designations as both a Chartered Professional in Human Resources with CPHRBC & the Yukon, and a Certified Human Resources Professional with the Human Resources Professionals Association.

Susan Harahap, Manager of Corporate Occupational Health & Safety

Susan has been with Pro Administration for nine years, most recently in the role of Manager of Corporate Health and Safety. During her years of service with Pro Administration, Susan has developed and maintained an audit and education program that works to identify challenges and successes while also working to close gaps and capitalize on ongoing successes with all staff throughout the organization. Susan’s main role with Pro Administration is to manage the Occupational Health and Safety Programs throughout the organization, overseeing both the prevention efforts and WCB claims management for the group of companies. Susan recently completed the Certificate of Occupational Health and Safety at BCIT, completing courses in Hazard Identification and Analysis, Ergonomics, Investigations and Emergency Preparedness. In 2018, Susan earned her Canadian Registered Safety Professional (CRSP) designation and continues her commitment to ensuring that all of our organization’s workers go home healthy and whole at the end of their day.

Coming from a hospitality background primarily, Susan has built her Customer Service skills and utilizes these skills when working with workers and ensures that everyone understands their value and worth in their roles in caring for their clients. After graduating from the University of Victoria in 2000, and managing Food and Beverage Outlets for Marriott Hotels, Hyatt Hotels and Resorts, Fairmont Hotels and Resorts and spending two years at sea with Holland America Cruise Lines, Susan began her career in Healthcare in 2007.

Pro Admin Lily Wang Profile

Lily Wang, Payroll Manager

Lily joined the company in 2009 and was promoted to Payroll Manager in 2012. Lily is an experienced Certified Payroll Manager with extensive knowledge of payroll analysis.

Her responsibilities include leading the payroll function, simplifying, standardizing and identifying opportunities for payroll technology improvements and year end balancing. Lily is an active member of the Canadian Payroll Association.

Pro Admin Wei Yang Profile

Wei Yang, Accounting Manager

Wei joined the company in September 2009 after she moved from Montreal to Vancouver. She started as an intermediate accountant, then accounting supervisor, and now is the accounting manager for the group companies.

As a member of Certified General Accountant, she is responsible for the companies’ full accounting function, cash flow management and budgeting. She also assists the Executive Vice President in preparing financials for proposals and contracts. Improving the effectiveness and efficiency of the current internal control system is also Wei’s strong interest.

Richard Tortorella, Manager of Information Technologies

As the Manager of Information Technologies, Richard is responsible for the overall IT structure and initiatives for the group of companies. Before joining Pro Administration Services Inc. Richard was an IT Project Manager for over 14 years, leading some of the largest IT projects for the Surrey School Board.

Richard started his career in the IT industry in 1995, when he worked at Simon Fraser University for Academic Computing Services. He holds a Ph.D. in Computer Science and is a published scientific researcher, with a specialization in Artificial Intelligence and Smart Learning Environments. As a scientific researcher, Richard has several university affiliations, including the University of North Texas and the University of Eastern Finland, holds a membership with IEEE and is a senior member of the International Association of Smart Learning Environments.

Pro Administration has three affiliate companies that operate under the same Executive Team:

Care At Home Logo

Provides community health care services to clients who require help with every day activities to round-the-clock medical care.

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Pro Vita Logo

Provides contract care services to Senior’s Homes, including Long Term Care, Mental Health, and Assisted Living Residences.

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WestCana Logo

Provides contract support services to mainly health care environments throughout the Lower Mainland and Vancouver Island.

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WE’RE HERE TO HELP YOU MANAGE, MAINTAIN AND GROW YOUR BUSINESS.

Our 20 member team specializes in providing Accounting, Finance, Human Resource, Occupational Health & Safety and Payroll Services to approximately 5,000 employees across Canada.

CONTACT US TODAY TO LEARN MORE